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Terms & Conditions

Last updated: April 1, 2026

1. Acceptance of Terms

By accessing and using the Cover website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

These terms apply to all visitors, users, and customers of Cover. We reserve the right to update these terms at any time, and continued use of the platform constitutes acceptance of any changes.

2. Account Registration

To place orders on Cover, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must provide accurate, current, and complete information during the registration process. You agree to notify us immediately of any unauthorised access to your account.

3. Products and Pricing

All product prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice.

We make every effort to accurately display product descriptions, images, and specifications. However, we do not guarantee that product listings are error-free. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders and Payment

When you place an order on Cover, it constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Credit / Debit Cards (Visa, Mastercard)
  • Bank Transfer
  • JazzCash and EasyPaisa

Orders are processed once payment is confirmed. For COD orders, payment is collected upon delivery.

5. Shipping and Delivery

We deliver to all major cities and towns across Pakistan. Delivery times are estimated and may vary depending on your location and product availability. Please refer to our Shipping Information page for detailed delivery timelines and charges.

6. Returns and Refunds

We offer a 7-day return policy on eligible products. Items must be returned in their original condition and packaging. Please see our Returns Policy page for complete details on the return process, eligibility, and refund timelines.

7. Intellectual Property

All content on the Cover platform — including logos, text, images, graphics, and software — is the property of Cover or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our platform without prior written consent.

8. Limitation of Liability

Cover shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or products purchased through it. Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Punjab.

10. Contact Us

If you have any questions about these Terms and Conditions, please reach out to us:

  • Email: support@cover.pk
  • Phone: +92 (42) 111-COVER
  • Address: Lahore, Punjab, Pakistan